Ng99 Terms and Conditions — Must be read before use

Ng99 (https://ng99.win) is an online gaming and Sports Betting platform. These Terms & Conditions constitute a legally binding agreement between ng99 and its users. By accessing or using the platform, you are considered to have accepted all of the terms set out below.

These Terms & Conditions have been drafted in accordance with applicable laws of Bangladesh. This document shall serve as the final reference for resolving any disputes. ng99 reserves the right to amend these terms at any time, and continued use of the site after any changes constitutes acceptance of the updated terms.

• These Terms & Conditions were last updated on 1 January 2026.
• Ng99 serves users in Bangladesh, India, and select regions.
• It is your own responsibility to verify whether online gaming is legally permitted in your country of residence.
• Users assume full responsibility for all risks associated with using the ng99 platform.

To register an account at ng99, you must be at least 18 years If anyone under the age of 18 opens an account using false information, the account will be suspended and all deposited funds may be forfeited.

Each individual may only One Account Only manage. If multiple accounts are found belonging to the same person, all accounts will be closed and no funds will be refunded. All information provided during account registration must be truthful, accurate, and kept up to date.

• Your real name, date of birth, and accurate contact details are required at the time of registration.
• Any changes to your personal information must be reported to ng99 support immediately.
• Mobile number verification is mandatory — it is the only way to recover your account.
• Transferring or selling your account to a third party is strictly prohibited.
• The user is solely responsible for the security of their account.

Accepted payment methods for deposits at ng99 in Bangladesh — bKash, Nagad, Rocket and USDT are accepted. Deposits from third-party accounts are not permitted.

All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is BDT 500, and the maximum single deposit limit may vary depending on the payment method. Deposits are generally processed instantly, though technical issues may cause delays of up to 2–3 hours.

• Always use the correct reference number when making a deposit — an incorrect reference can delay the processing of your funds.
• If you experience a deposit issue, contact support within 24 hours and include a screenshot.
• Ng99 does not charge any payment gateway fees — your full deposit amount will be credited to your account.
• Deposits from illegal or suspicious sources will require mandatory account verification.

Full KYC verification must be completed before you can make a withdrawal from ng99. Verification requires a photo of your National ID (NID) or passport along with a selfie. Once verified, you can submit a withdrawal request 15 minutes up to a maximum of 24 hours funds are disbursed.

The minimum withdrawal amount is BDT 1,000 and the daily maximum is determined by your account level. Withdrawals can only be made to the same payment method used for the original deposit.

• Wagering requirements must be met before any bonus winnings can be withdrawn.
• In cases of suspicious activity, withdrawals may be temporarily held pending verification.
• Withdrawal requests cannot be cancelled once processing has begun.
• If a withdrawal is rejected, the funds will be returned to your account balance and the reason will be communicated.
• Ng99 continues to process withdrawals even on bank holidays.

Specific terms apply to all ng99 bonuses and promotional offers. Claiming a bonus means you have accepted all conditions associated with it.

The welcome bonus is available to new members only and can be claimed once per person. Bonus funds are held separately from deposited funds and cannot be withdrawn before the wagering requirements are met.

• Wagering Requirement: A wagering requirement of typically 10–30x the bonus amount applies. Specific terms for each offer will be stated separately.
• Bonus Validity: Most bonuses are valid for 7 to 30 days from the date of issue. Any unused bonus will be forfeited once the validity period expires.
• Cashback Offer: Applies to bets placed with real money only. Cashback is not available on bonus bets.
• A promotion cannot be combined with other promotions at the same time unless explicitly stated otherwise.
• Ng99 reserves the right to modify or cancel any bonus at any time.

Ng99 offers a range of gaming services including Sports Betting, fish games, slot games, and Live Casino. Each game and betting category has its own detailed rules, available on the respective page.

All game outcomes are determined by a technically impartial RNG (Random Number Generator) system. No result is predetermined or controlled by any party. ng99 reserves the right to correct any erroneous bets or incorrect payouts arising from technical faults.

• If a game is interrupted due to a technical issue, ng99 will refund the bet where applicable.
• If an event is cancelled in live Sports Betting, the stake for the relevant bet will be refunded.
• The minimum and maximum bet limits for each game are clearly displayed on the game page.
• Displayed odds are final. Once a bet is confirmed, any subsequent odds changes will not affect that bet.

The following activities are strictly prohibited on the ng99 platform. Violations will result in permanent account closure and all balances may be forfeited.

• Money Laundering: Using ng99 for money laundering is strictly prohibited.
• Multiple Accounts: Operating multiple accounts under the same identity is strictly prohibited.
• System Manipulation: Any form of hacking, use of bots, or exploiting the system through software.
• Fraudulent Payments: Fraudulently obtaining funds through chargebacks or fake payments.
• Arbitrage Betting: Attempting to exploit system vulnerabilities to guarantee a profit.
• Information Fraud: Using a fake identity, false age, or another person's information.

Ng99 takes the protection of your personal data seriously. All information you provide is used solely for account management, payment verification, and service improvement.

Ng99 never sells your personal information to third parties. However, limited data may need to be shared when required by law or regulatory directive. For more details, please see our Privacy Policy page.

• All data is secured through SSL encryption.
• You may request to update or delete your personal data at any time.
• Even after account closure, certain data may be retained for up to 5 years for legal compliance purposes.

Ng99 believes gaming is entertainment, not a source of income. We encourage all users to play responsibly. If you feel gaming is having a negative impact on your life, take a break immediately and contact our support team.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily suspend your account for a set period if you choose.
• Reality Check: You can set reminders to track how long you have been playing.
• It is the responsibility of parents and guardians to ensure that no one under the age of 18 accesses or uses the platform.

To learn more about Responsible Gaming, please visit our Responsible Gaming Visit the page.

Ng99 reserves the right to temporarily or permanently close any account at any time for the reasons listed below. Where possible, users will be notified before an account is closed; however, immediate action may be taken in urgent cases.

• Violation of terms and conditions or engagement in fraudulent activity.
• Failure to complete KYC verification or providing false information.
• Account inactivity for an extended period (more than 12 months).
• Legal obligation or directive from a regulatory authority.
• Self-exclusion at the user's own request.

Upon permanent account closure, any verified balance (excluding bonuses) will be refunded in accordance with our policy. No refunds will be issued in cases involving prohibited activity.

Ng99 strives to deliver the highest quality of service; however, ng99 will not be held liable in the following circumstances:

• When a game or bet is affected by an internet disconnection.
• Issues caused by the user's own device or software.
• Delays or failures caused by third-party payment processors.
• During unexpected technical failures or scheduled server maintenance.
• Losses resulting from a user's account credentials being accessed by another party.

Ng99 reserves the right to update or modify these Terms & Conditions, in whole or in part, at any time. Notice of significant changes will be posted on the site and, where possible, communicated via email or SMS.

Updated terms take effect from the date they are published. Continued use of the site after any changes constitutes acceptance of the new terms. If you have any questions or concerns, please contact our support team.

• Make it a habit to review the terms and conditions regularly, especially before making a deposit or withdrawal.
• All disputes must first be directed to our support team for resolution.
• An initial response will be provided within 72 hours of your complaint being submitted to support.